SHIPPING POLICY
At OldNoir, we attach great importance to ensuring that your order arrives safely and reliably – and completely free of charge. Here you will find all information regarding shipping and delivery.
────────────────────────────
1. PROCESSING TIME
Orders are processed and shipped within 1–3 business days after payment is received. Please note that processing times may be extended during peak seasons (e.g., sales promotions or holidays).
────────────────────────────
2. FREE SHIPPING – WORLDWIDE
Shipping at OldNoir is 100% free – worldwide, to every country. There are no shipping costs for you, regardless of the order value or delivery address. The price you see at checkout is the price you pay – with no hidden fees.
────────────────────────────
3. DELIVERY TIME
The estimated delivery time depends on the delivery address and is calculated from the time of shipment.
────────────────────────────
4. INTERNATIONAL SHIPPING
We ship worldwide – also free of charge, of course. The estimated delivery time is 7–15 business days. Please note that actual delivery times may vary and depend on the respective customs regulations.
────────────────────────────
5. TRACKING
Once your order has been shipped, you will receive a shipping confirmation email including a tracking number, which you can use to track the status of your delivery at any time. In some countries, tracking may not be available – in this case, we will provide you with proof of shipment upon request.
────────────────────────────
6. DELAYED OR LOST SHIPMENTS
Should your order arrive late or get lost, please contact us at info@oldnoir.com. We will promptly help you track and resolve the issue.
────────────────────────────
7. NO ADDITIONAL COSTS
At OldNoir, you only pay the displayed product price – no shipping costs, no hidden fees. In rare cases of international shipments, import duties or customs fees may apply; please inform yourself in advance about the regulations of your country. For more details, please refer to our General Terms and Conditions.
────────────────────────────
8. DELIVERY ADDRESS
Please ensure that your delivery address is entered correctly at checkout. We are not responsible for delays or returns due to incorrect address information.
────────────────────────────
9. RETURNS AND EXCHANGES
Information on returns and exchanges can be found in our Return Policy.
Note: The sewn-in size label may differ from the size stated on the website, as we convert Asian sizes to European sizes. The size chart on our website is always authoritative.
────────────────────────────
10. CUSTOMER SERVICE
For questions or further assistance, you can reach us at any time at info@oldnoir.com. Further information can be found in our General Terms and Conditions.
By completing the checkout process, you agree to our shipping policy.
OldNoir – Timeless Elegance. Uncompromising Quality.
